Welcome to Peak HRT & IV Drip Lounge ("Peak HRT," "we," "us," or "our"). These Terms & Conditions govern your use of our website at peakhrt.com and our medical, wellness, and recovery services. By accessing our site, booking an appointment, or receiving care, you agree to these terms. If you don't agree, please don't use our services.
By accessing or using our website, scheduling an appointment, or receiving services from Peak HRT, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions and our Privacy Policy. These terms apply to all visitors, patients, and users of our services.
If you are using our services on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these terms.
Peak HRT is a medical clinic and wellness facility offering hormone optimization, IV infusion therapy, mobile IV therapy, peptide therapy, medical weight loss, body composition scanning, and athletic recovery services. All medical services are delivered under the supervision of a licensed medical provider.
Services may be modified, expanded, or discontinued at our discretion. Pricing, availability, and the specific protocols offered may change. We will make reasonable efforts to communicate material changes to active patients.
Information on our website is provided for general educational purposes only. It is not medical advice and is not a substitute for professional consultation, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions about a medical condition.
Individual results vary. Outcomes from any of our services depend on a wide range of factors including but not limited to your starting health, lifestyle, adherence to recommended protocols, and individual physiology. Testimonials and reviews on our website reflect the experiences of specific patients and do not guarantee similar results for you.
Never disregard professional medical advice or delay seeking care because of something you read on our website. If you believe you are having a medical emergency, call 911 or go to the nearest emergency room.
You must be at least 18 years old to receive services from Peak HRT. By booking an appointment, you confirm that you meet this requirement.
Before beginning any treatment, you will be asked to complete intake forms, disclose your medical history, and review and sign service-specific informed consent documents. These documents describe the nature of the treatment, expected benefits, potential risks and side effects, alternatives, and your right to refuse or discontinue care at any time.
You agree to provide complete and accurate information about your health and to notify us promptly of any changes to your medical condition or medications during your time as a patient.
Appointments may be booked online through our scheduling system, by phone, or in person. We reserve the right to confirm or decline appointments at our discretion, including for clinical or scheduling reasons.
Payment is due at the time of service unless otherwise arranged. We accept major credit cards, HSA, and FSA payments for eligible services. Itemized receipts are available upon request for reimbursement or tax purposes.
Peak HRT is a cash-pay clinic and does not bill insurance directly. Some services may qualify for HSA or FSA reimbursement; you are responsible for verifying eligibility with your plan administrator.
We require at least 24 hours' notice to cancel or reschedule an appointment. Cancellations within 24 hours of the appointment time, or failure to show up, may incur a fee. Specific cancellation fees are disclosed at the time of booking.
Service fees are generally non-refundable once services have been rendered. Pre-paid packages and memberships are governed by the specific terms provided at the time of purchase. If you have a concern about a service you received, please contact us promptly so we can address it.
When using our website, you agree not to:
We reserve the right to suspend or terminate access to our website or services for anyone who violates these terms.
All content on our website — including text, graphics, logos, images, videos, and design elements — is the property of Peak HRT & IV Drip Lounge or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may view and print content for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, requires our prior written consent.
"Peak HRT" and our logo are trademarks of Peak HRT & IV Drip Lounge. You may not use these marks without our written permission.
Our website may contain links to third-party websites, products, or services that we do not own or control. These are provided for convenience only. We are not responsible for the content, privacy practices, or terms of any third-party site, and inclusion of a link does not imply endorsement.
Use of third-party services is at your own risk and subject to those providers' terms.
Our website and content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
To the fullest extent permitted by law, Peak HRT and our affiliates, providers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from these terms or your use of our services will not exceed the amount you paid us for services in the twelve (12) months preceding the claim, except where prohibited by law.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Nothing in these terms limits liability that cannot be limited by applicable law, including liability for personal injury caused by negligence, fraud, or willful misconduct.
You agree to indemnify and hold harmless Peak HRT and our affiliates, providers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these terms, your misuse of our website or services, or your violation of any law or third-party right.
These Terms & Conditions are governed by the laws of the State of Colorado, without regard to its conflict of laws principles. Any dispute arising from these terms or your use of our services will be resolved in the state or federal courts located in Summit County, Colorado, and you consent to the jurisdiction of those courts.
Before filing any formal action, you agree to first contact us in good faith to attempt to resolve the dispute informally. Most concerns can be addressed quickly when raised directly.
We may update these Terms & Conditions from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of our website or services after changes take effect constitutes acceptance of the revised terms.
If you have questions about these Terms & Conditions, please reach out.