Peak HRT & IV Drip Lounge is committed to making our website and clinic accessible to everyone, including people with disabilities. We believe access to quality medical care and clear health information is a right, not a privilege, and we work continuously to remove barriers that get in the way.
We design and build our website with accessibility in mind from the start. Our goal is to provide a digital experience that works for everyone, regardless of ability, device, or assistive technology. We treat accessibility as an ongoing responsibility rather than a one-time project, and we welcome feedback that helps us do better.
We also work to make our physical clinic welcoming and accessible to patients with mobility, sensory, cognitive, or other accessibility needs.
Our website is built to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard for web accessibility published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
We also work toward compliance with applicable laws including:
Our website includes the following features to support accessibility:
All interactive elements can be reached and operated using only a keyboard, with visible focus indicators.
Semantic HTML, ARIA landmarks, and meaningful alt text help screen readers like JAWS, NVDA, and VoiceOver navigate the site.
Text and interface elements meet or exceed WCAG AA contrast ratios for readability.
Text can be resized up to 200% without loss of content or functionality, using your browser's zoom controls.
Animations and motion effects respect the "prefers-reduced-motion" setting in your operating system or browser.
The site is fully responsive and works on phones, tablets, and assistive devices of all sizes.
Buttons, links, and form fields are clearly labeled so their purpose is obvious in or out of context.
Video content includes captions or accompanying transcripts where available, with ongoing improvements as we add new media.
Our clinic at 358 Blue River Pkwy, STE D, Silverthorne, CO is designed to welcome patients with a range of accessibility needs. Features include:
If you have specific accessibility needs for your visit — including sign language interpretation, support persons, sensory accommodations, or other arrangements — please contact us in advance and we will do our best to make them happen.
Despite our ongoing efforts, some areas of our website may not yet be fully accessible. Known limitations may include:
We are actively working to address these issues. If you encounter a barrier that prevents you from accessing information or completing a task on our site, please let us know — see the feedback section below.
Some features on our website rely on third-party services that we do not directly control. Examples include our online scheduling system (Optimantra), payment processors, embedded maps, and social media widgets. While we choose vendors with accessibility in mind, we cannot guarantee that all third-party content meets the same standards as the rest of our site.
If you have trouble accessing a third-party feature, please contact us and we will work with you to provide the information or service through an alternative channel.
If you have trouble using our website, encounter content that is not accessible, or have suggestions for how we can improve, please reach out. Your feedback helps us identify and fix barriers we may have missed.
You can contact us by:
When reporting an accessibility issue, please include the page or feature where the problem occurred, the device and assistive technology you were using (if any), and a description of what happened. We will respond within five business days and work with you to resolve the issue or provide an alternative way to access what you need.
If we are unable to resolve an accessibility concern to your satisfaction, you may file a formal complaint with the U.S. Department of Justice or the Department of Health and Human Services Office for Civil Rights:
We are committed to addressing accessibility concerns directly first whenever possible. If you have an issue, please contact us — most concerns can be resolved quickly when raised directly.
Questions, feedback, or accommodation requests — we're here to help.